Privacy Policy

This Privacy Policy ("Policy") outlines how Mayvenr Sdn Bhd ("Mayvenr," "we," or "us") collects, uses, discloses, and protects personal and business information obtained through the AcaraBook Software as a Service ("SaaS") appointment booking system ("AcaraBook" or the "Service"). By accessing or using AcaraBook, you agree to the terms of this Policy. If you disagree with any part of the Policy, you may not access or use AcaraBook.

1. Information Collection

1.1. Client Business Information: When businesses submit Contact Us form or register for an account on AcaraBook, we collect information such as the business name, address, contact details, and other relevant business information necessary for account creation and service provision.

1.2. Membership Details: AcaraBook may collect membership details provided by clients, including but not limited to client names, contact information, membership preferences, and appointment history, to facilitate membership management and appointment booking.

1.3. Other Information: We may also collect information automatically through the use of cookies, log files, and other tracking technologies when users access or use AcaraBook. This information may include IP addresses, browser types, operating systems, and other usage data.

2. Use of Information

2.1. Mayvenr uses the collected information to provide, maintain, and improve AcaraBook and related services, including membership management, appointment booking, and customer support.

2.2. We may also use the information to communicate with clients about their account, provide updates, promotional offers, and other relevant information related to AcaraBook.

2.3. Mayvenr may aggregate and anonymize data collected through AcaraBook for analytical purposes to improve the Service and enhance user experience.

3. Data Disclosure

3.1. Mayvenr may disclose personal and business information to third-party service providers, business partners, or affiliates who assist us in providing and improving AcaraBook, subject to confidentiality obligations.

3.2. We may also disclose information if required to comply with legal obligations, enforce our policies, respond to legal requests, protect our rights, property, or safety, or investigate fraud or security issues.

4. Data Security

4.1. Mayvenr employs industry-standard security measures to protect personal and business information collected through AcaraBook from unauthorized access, alteration, disclosure, or destruction.

4.2. Despite our efforts to secure user data, Mayvenr cannot guarantee the absolute security of information transmitted to or from AcaraBook, and users acknowledge and accept the inherent risks of online data transmission.

5. Data Retention

5.1. We retain personal and business information collected through AcaraBook for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

6. Your Choices

6.1. Clients may choose to opt-out of receiving promotional communications from Mayvenr by following the unsubscribe instructions provided in such communications.

6.2. Clients can update or delete their account information by contacting us at Admin@mayvenr.com. However, please note that deleting certain information may affect the functionality of AcaraBook.

7. Contact Information

7.1. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at Admin@mayvenr.com.

8. Changes to the Policy

8.1. Mayvenr reserves the right to modify or update this Privacy Policy at any time without prior notice. We will notify users of any changes by posting the revised Policy on AcaraBook. Continued use of AcaraBook after such changes constitutes acceptance of the revised Policy.

This Privacy Policy was last updated on 11th of May, 2024